Process Guide

The VOA Extension Process, Step By Step

A comprehensive walk-through of every stage between your first message and a stamped passport — updated for 2027.

Start My Process

Stages, start to finish

14 days

Ideal application window

Office visit required

7–10 days

Government processing

In Short

Six stages take you from eligibility check to a stamped passport: confirm eligibility, gather documents, submit and pay, attend one biometric appointment, track status, then collect your passport.

Start the eligibility check as early as 14 days before expiry

Only one Indonesian immigration visit is required, for biometrics

Government fee is paid on your behalf during lodgement

Daily status tracking until your passport is ready

The Full Guide

Six Stages, Explained

Confirm Eligibility

We check your nationality, passport validity and current visa against the extension requirements.

Gather Documents

Passport, blank pages, photo and onward flight ticket — checked against our standard checklist.

Submit & Pay Government Fee

We lodge your application and pay the fixed IDR 500,000 government fee on your behalf.

Attend Biometric Appointment

Your one required office visit: ten fingerprints and a digital photograph.

Track Status Daily

Your concierge checks your case status every business day until a decision is reached.

Collect Your Passport

We collect your stamped passport on your behalf and arrange delivery back to you.

FAQ

Frequently Asked Questions

Can the first steps happen before I even arrive in Bali?

Yes — message us before you land and we can start the eligibility check and document checklist immediately.

What's the single biggest cause of delay in this process?

Incomplete documents, especially passports without enough blank pages or with less than 6 months' validity — we catch this early, before it becomes a delay.

Do I need to do anything after my passport is collected?

Just note your new expiry date — we can remind you again when it's time to plan your next step.

See Your Own Timeline

Walk Through Your Case With Us

Message us your current visa details and we'll map out your exact process today.

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